I bought something online from a company that failed to deliver my product through my mail. How do I get help for this?

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Question:

I ordered a set of golf clubs from a manufacturer that sent me a catalog in the mail. I’ve waited six weeks, and received nothing and have already paid. How can I go about the process to file mail fraud charges?

Answer: (1)

If you believe you are a victim of mail fraud, you should first contact the United States Postal Service, who uses mail inspectors to investigate and pursue the charges. To file mail fraud charges, the Postal inspectors must make a determination that the company was using an illegal scheme to deceitfully obtain money from you, the unsuspecting consumer. Once the findings come, criminal charges may or may not be filed. Regardless of the criminal charges, you can also pursue civil fraud charges to obtain the money you paid to the company for the undelivered goods. If you have already paid a company for goods not received, you should speak with a civil attorney experienced in fraud claims to help you pursue legal action against the company and get your money back, in addition to any possible punitive damages if available.

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